The members: the community's core
There is no community without people, but there are people without a community. The people system in Community Mechanics deals with the human component and with the question of how to shape it in a way that strengthens the community and allows it to achieve its goals. Answers to questions such as who a community member is, how one becomes a community member and how the ties between members are strengthened, make it possible to sharpen the interventions that make the difference between people and a community.
Session structure
Learning
Determining who fits the community using the ground rule, the onboarding process, the give-and-take equation, the engagement ladder and the census.
Practice
Practicing the engagement ladder model, defining engagement levels and conversion actions for the community the participants lead.
Peer discussion
Processing what was learned and raising issues from the field.
Community leaders, marketing department staff, nonprofit staff and local authority employees working in the community field.
Output
An engagement ladder document for the community.